Contact Us

Energy

Solutions Specific to the Energy Sector​

Manage your large-scale operations in the energy vertical easily with Frontier. Establish CRM integrations for your rich customer portfolio to track customer information and past transactions from a single platform. Securely accept payments over the phone with Virtual POS connections. Store all your operational data in one central location and create comprehensive reports.

CRM Integrations

Frontier can quickly integrate with globally used CRMs and in-house developed applications. By running your CRM with Frontier, you can instantly display the caller’s information on the agent’s screen; with Click-to-Call, you can initiate a call from the CRM with a single click. This way, you improve the customer experience and reduce call volume.
Demo Request

Flexible Staffing

Frontier helps you provide consistent, high-quality service at different locations and agencies while lowering your costs. Manage all your offices from a single platform; if you wish, you can separate branch reports and limit mutual visibility. With mobile application integrations, your field teams are always accessible and can instantly handle requests. Increased accessibility strengthens the trust in your brand.
Contact Us

Online Payment with Virtual POS

Thanks to Frontier’s iyzico integration, you can offer your customers a fast and secure payment option. Collecting payments over the phone with a virtual POS speeds up sales processes and increases reliability. Benefit from this infrastructure for timely payments and smooth sales flows.

Automated Calls and Reporting

Create automated call campaigns for the information you want to convey. Watch the calls live from the supervisor screen; access all details in the reporting module. With Click-to-Call, initiate a call to a number in the CRM with a single click, and speed up processes without the need for additional steps.

Customer Representative Portfolios

With “transfer to last spoken” in IVR and user-preferred queue steps, you can route the calling customer to the last representative they spoke with, providing a personalized experience. Define region/lists on a per-agent basis to design your sales, marketing, and support operations as you wish. Your field teams are supported by Frontier’s mobile solutions; you can view office and field data on a single platform.

Everything to Simplify Your Business, on a Single Screen

Optimize your processes, strengthen your customer relationships, and maximize your efficiency with our smart features.

Smart Reporting

Collect all data from your call center on a single screen. Improve your business processes and make strategic decisions with smart analytics.

Read More

Smart IVR

Direct your customers to the right requests. Increase customer satisfaction with our Smart IVR feature.

Read More

One-Click Connection from the Web

Allow your customers to connect directly to a customer representative from your website with a single click, without waiting.

Read More

Voice Self-Service

Provide your customers with uninterrupted 24/7 self-service through your voice response system (IVR).

Read More

Live Chat

Maximize agent efficiency by managing customer messaging from a single interface.

Read More

Cloud FCT

Answer multiple calls simultaneously with a single SIM card. Get rid of landline costs and enjoy flexibility.

Read More

How Can We Help Your Business To Grow?

You can have the opportunity to try our products by filling out the demo request form below.

Facebook-f Twitter Youtube Linkedin-in

Address

Contact

Services

AI

Copyright © 2025 Frontier Contact Services

Privacy Policy
Terms & Services