Predictive Dialer
Take Team Efficiency to the Top with Smart Automatic Dialing
Frontier Predictive Dialer eliminates the time loss caused by manual dialing with its predictive algorithms. It automatically dials the lists of people you define and only forwards connected conversations to your agents. This way, you don’t waste time with busy/unanswered calls and use your team’s time in the most efficient way.
What is a Predictive Dialer?
A Predictive Dialer is a smart automatic dialing system designed for call centers and sales teams. It dynamically adjusts the dialing speed by analyzing agent availability and dialing pace in real time. It saves time and resources by filtering out unanswered or busy calls and only transferring connected conversations to agents.
Monitor the Operation Instantly, Intervene Quickly
With Frontier Predictive Dialer, you keep your operation under constant control. You can follow the flow from live monitoring screens and intervene instantly when needed. You can reduce lost contacts by connecting unanswered calls to automated processes; you can define special lists and dialing rules for these calls.
When conversations are completed, the system generates detailed reports; you can measure your performance and quickly identify areas for improvement.
Easily Set Up and Customize Campaigns
Running campaigns and informing customers is now much more practical. You can upload your CSV files to the system or import lists from your CRM with API integration.
By creating separate lists and customized dialing rules for different categories, you can manage your campaigns in line with your goals and achieve maximum efficiency.
How Can We Help Your Business To Grow?
You can have the opportunity to try our products by filling out the demo request form below.