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Remote Work

Call Center Anywhere with Remote Work​

All you need for your call center is a computer, a headset, and an internet connection. You can continue providing service from anywhere in the world—from home, on vacation, or even from a café. Without any installation or software setup, managers can monitor their team’s live status, access historical data from a single panel, and easily manage operations.

No Hardware Required

Simply log in to the web address we’ll provide using your email and password. Each user can see the modules within their authorization scope, handle calls quickly via Frontier, access reports, and monitor operations live from the supervisor screens. No extra hardware, installation, or plugins are needed.
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Remote Monitoring

Track your operation in real time with our dashboards: see what each agent is doing, monitor waiting calls, and receive automatic alerts for login issues. You can also listen to calls live, whisper guidance to agents, and maximize customer satisfaction.
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Flexible Shifts, High Efficiency

With remote work, agents can handle calls from wherever they are. Manage capacity flexibly with smart shift planning, maximize productivity, and improve in-house optimization.

Office-Free Work Model

Give your teams the freedom to work from any location. Run a call center without fixed office expenses or location dependency. Increase employee satisfaction while easily monitoring and managing operations.

More Time for Loved Ones and Growth

The time employees normally spend commuting can instead go to their families and personal development; they can join trainings and enhance their skills. This directly adds value to your company. With the flexibility of remote work, you’ll achieve higher efficiency and happier teams.

Everything to Simplify Your Business, on a Single Screen

Optimize your processes, strengthen your customer relationships, and maximize your efficiency with our smart features.

Smart Reporting

Collect all data from your call center on a single screen. Improve your business processes and make strategic decisions with smart analytics.

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Smart IVR

Direct your customers to the right requests. Increase customer satisfaction with our Smart IVR feature.

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One-Click Connection from the Web

Allow your customers to connect directly to a customer representative from your website with a single click, without waiting.

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Voice Self-Service

Provide your customers with uninterrupted 24/7 self-service through your voice response system (IVR).

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Live Chat

Maximize agent efficiency by managing customer messaging from a single interface.

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Cloud FCT

Answer multiple calls simultaneously with a single SIM card. Get rid of landline costs and enjoy flexibility.

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How Can We Help Your Business To Grow?

You can have the opportunity to try our products by filling out the demo request form below.

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