Sales and Marketing

More Conversations, More Potential with Automated Calling

Sales team efficiency is critical for every company. With Frontier’s automated calling capability, your teams increase call volume; representatives get more productive results by receiving live support from their supervisors when needed. Thus, you reach more potential customers and significantly increase the success rate of your sales campaigns.

Conduct More Conversations

Low call rates make it difficult to reach potential customers. Frontier’s new-generation “Predictive Dialer” and “IVR Dialer” solutions fully automate outbound calls. With campaign calls, representatives have more conversations, use their time efficiently, and increase their success percentage.

Effective Sales Reporting

Operation managers can listen to past voice recordings, live monitor active calls from the supervisor panel, whisper advice to the representative, join the conversation via conference, or terminate the call when necessary. This way, they instantly track representatives to evaluate performance; and at the same time, measure customer satisfaction.

Increase the Success of Sales Campaigns

Sell faster and smarter by integrating your CRM with Frontier; increase campaign success rate and conversation efficiency. Representatives can tag calls during or after the conversation; this makes opportunity and customer tracking much easier.

Integrated Call Center

Frontier quickly integrates with web-based CRM, e-commerce, and help desk tools. You set up integrations and automations in a short time with ready-made APIs. Team activity is automatically recorded in your CRM or preferred application; representatives focus more on talking, and efficiency increases.

Multi-Channel Experience

Potential customers interact with your brand through channels such as phone, live chat, WhatsApp, and mobile application. Frontier gathers all these contacts on a single screen; sales teams manage customers end-to-end without switching screens.